Returns & Exchanges
At Lazy Lobster Norwich, we want you to be completely satisfied with your home decor and coastal-inspired furnishings. If your purchase isn't the perfect fit for your space, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Contact our support team with your order number and the reason for your return to receive a Return Authorization and a pre-paid shipping label.
Prepare Your Package
Safely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship It Back
Drop off your package at any authorized carrier location using the provided label, or schedule a collection for larger furniture pieces.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing